Terms & Conditions

Shop Safely and Confidentially

Bullion and Collectibles Exchange, Inc. takes seriously the issue of safeguarding your privacy online. To ensure safety and confidentiality, we utilize Secure Socket Layer (SSL) technology, the industry standard for transferring sensitive information over the Internet. Our secure server software encrypts all of your personal information including credit card number, name and address, so that it cannot be read as the information travels over the Internet. The encryption process takes the characters you enter and converts them into bits of code that are securely transmitted over the Internet.

Still don’t want to order online? No problem. Simply call 888-242-5363 to speak to a knowledgeable investment professional.

Risk Disclosure

When you buy from Bullion and Collectibles Exchange, once we have issued a Sales Order confirmation number, you have a binding contract, the transaction price is locked-in and any corresponding market risk is transferred to you. This is a benefit to you because you know your price at your Sales Order confirmation time. If you default in your performance of payment, shipment or any other act required by you, we may cancel your Sales Order(s). If your Sales Order(s) is cancelled, you agree you have full responsibility and liability to Bullion and Collectibles Exchange for any Market Loss. You must also pay, and have full responsibility and liability to, Bullion and Collectibles Exchange for all fees and costs associated with Bullion and Collectibles Exchange’s efforts in collecting from you. Any Market Gain on Sales Order cancellations shall vest in and remain the property of Bullion and Collectibles Exchange, and Bullion and Collectibles Exchange shall have no responsibility to you for Market Gain. We reserve the right to cancel any Sales Order at any time and for any reason. All future Sales Orders will be held for shipment until any/all outstanding Market Loss and/or cancellation fee balances have been paid in full.

When you sell to Bullion and Collectibles Exchange, once we have issued a confirmation number, you have a binding contract, the transaction price is locked-in and the corresponding market risk is transferred to you. This is a benefit to you because you know your price at your confirmation time and we believe this is one of the key benefits of transacting with Bullion and Collectibles Exchange. If you default in your performance of shipment, quality or quantity or any other act required by you, we may cancel your order(s). If your order(s) is cancelled, you agree you have full responsibility and liability to Bullion and Collectibles Exchange for any Market Loss. You must also pay, and have full responsibility and liability to, Bullion and Collectibles Exchange for all fees and costs associated with Bullion and Collectibles Exchange’s efforts in collecting from you. Any Market Gain on order cancellations shall vest in and remain the property of Bullion and Collectibles Exchange, and Bullion and Collectibles Exchange shall have no responsibility to you for Market Gain. We reserve the right to cancel any order at any time and for any reason.

Chargeback Policy

You agree not to file a credit card or debit card chargeback with regard to any purchase and instead abide by the dispute resolution procedures outlined below. In the event that you breach this agreement and file a chargeback, upon a resolution in our favor of the chargeback by either the credit card issuing bank, the credit card processor or by VISA or MASTERCARD, you agree to reimburse us for any costs incurred in researching and responding to such chargeback, including without limitation, our actual costs paid to the credit card processor or our banks, other third parties, and the reasonable value of the time of our employees and owners spent on the matter, as determined in our discretion in good faith. You further agree that all dispute resolution procedures below ill be deemed waived by you, and that these amounts will be added to the original amount of the order, and that this total amount will then be immediately due and payable. If you chargeback is upheld, you agree to pay all of the same costs, in addition to the original purchase price.

Cancellations of Sales Orders with Bullion and Collectibles Exchange

Once we have issued a Sales Order confirmation, (a) all prices are locked-in, and (b) there is a binding contract between us for your transaction and, as a result, any market risk for breach is transferred to you at the time the Sales Order is confirmed. This is a benefit to you because you know your price at your Sales Order confirmation time and we believe this is one of the key benefits of transacting with Bullion and Collectibles Exchange. You have no right to cancel your Sales Order(s). However, if you default in your performance of payment, shipment or any other act required, we may cancel your Sales Order(s). We reserve the right to cancel any Sales Order at any time and for any reason.

Pricing or Typographical Errors

We work hard to provide accurate Product and pricing information to you. However, pricing or typographical errors may occur. In the event that an item is listed at an incorrect list price or with incorrect information due to an error in pricing or Product information, Bullion and Collectibles Exchange shall have the right, at our sole discretion, to refuse or cancel any orders placed by or sent to you for that item. We will either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice. If a refund is provided or there is any delay in sending you your Products or your payment, as the case may be, you waive any right to any claim or actual damages of any kind or nature whatsoever.

Use of the Site

This website and its contents, including photography and other Bullion and Collectibles Exchange-owned assets, (the “Content”) are intended for customers of Bullion and Collectibles Exchange. You may not use this website or the Content for any purpose not related to your business with Bullion and Collectibles Exchange. You are specifically prohibited from: (a) downloading, copying, or re-transmitting any or all of the website or the Content without, or in violation of, a written license or agreement with Bullion and Collectibles Exchange; (b) using any data mining, robots or similar data gathering or extraction methods; (c) manipulating or otherwise displaying the website or the Content by using framing or similar navigational technology; (d) registering, subscribing, unsubscribing, or attempting to register, subscribe, or unsubscribe any party for any Bullion and Collectibles Exchange product or service if you are not expressly authorized by such party to do so; and (e) using the website or the Content other than for its intended purpose, as determined solely in Bullion and Collectibles Exchange’s discretion, including but not limited to, to defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy) of others, and/or to publish, post, distribute or disseminate any defamatory, infringing, obscene, pornographic, sexual, indecent or unlawful material or information.

You may not interfere with the security of, or otherwise abuse this website or any system resources, services or networks connected to or accessible through this website. You may only use this website for lawful purposes.

Intellectual Property

All materials, including the organization and presentation of such material, on this website, including wholly owned brand assets such as photography (the “Materials”) are the property of Bullion and Collectibles Exchange and its licensors and may be protected by intellectual property laws including laws relating to copyrights, trademarks, trade names, internet domain names and other similar rights.

Unless you have entered into a separate agreement with Bullion and Collectibles Exchange, any other use of these Materials without Bullion and Collectibles Exchange’s written permission is prohibited. Action taken as a result of use of Materials without express written permission from Bullion and Collectibles Exchange is at the discretion of Bullion and Collectibles Exchange and our legal team.